Shipping and Delivery

Shipping and Delivery

 

Shipping Rates

Lyle Sopel Studio Inc. charges a flat rate of for shipping and delivery, based on the destination as follows:

  • Canada $20.00
  • USA  $30.00
  • International $50.00

 

This cost will be charged in addition to each individual order; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.

 

Shipping Times

Original and limited edition artworks usually arrive within eleven (11) to fourteen (14) business days from time of order, depending on the origin and destination of the artwork as well as the time it takes to clear customs if the work is shipped internationally. From the time of shipping, the artwork will usually arrive at the buyer’s destination between seven (7) to ten (10) business days, barring any delays due to customs clearance.

 

Import Duties and Taxes

All international orders are subject to duty and tax charges that the buyer is responsible for when their order crosses the border. Each country’s duty and tax rates are different. If you would like to know more about these charges, please contact your local customs office. Lyle Sopel Studio Inc. is not responsible for any duty or taxes charged by international customs offices.

 

Possible delivery delays

If you live in an area experiencing severe weather, natural disasters, or any other unforeseen major events, your package may be delayed. Please add an additional 2 – 3 business days to the estimated delivery date of your order.

Also, in some countries, the customs clearing process may take as long as 30 days. Please check your government’s international shipping policies for more detailed information.

 

Returns

Lyle Sopel Studio Inc. is committed to ensuring 100% satisfaction for our art collectors.

Once you’ve received an original artwork, you have seven (7) days to decide whether or not you’d like to keep that artwork or return it for a refund. You may return any eligible artwork (i.e. artwork that is not a final sale item, listed below), provided that it is returned in its original condition and packaging.

This 7 day guarantee is NOT applicable to the following final sale items:

  • Limited Edition Works
  • Special Collection Works